Terms and conditionsand privacy policy

A · General terms and conditions

Version 1.0 · effective from 1 September 2026

Article 1Introduction and provider

1. These general terms and conditions (the “Terms”) govern the rights and obligations between the provider of the dance academy and any person who books a course, a lesson or another service.
2. The academy is jointly operated by Jiří Svoboda, ID No. 87291126, a sole trader registered in the Czech Trade Register kept by the Municipal Authority of Mladá Boleslav, and Monica Lopez Rodriguez, ID No. 23721740, a foreign natural person registered in the Czech Trade Register, both with registered office at Žižkova 200, 294 01 Bakov nad Jizerou (together the “academy”). Neither operator is registered for VAT.
3. Contact details: email legal@jorgemonica.com, phone +420 603 324 725, delivery address: Žižkova 200, 294 01 Bakov nad Jizerou.
4. Classes take place at Ruelto Studio, Nádražní 349/3, 150 00 Prague 5-Smíchov, in Mladá Boleslav at the 5th Primary School, Dukelská 1112, 293 01 Mladá Boleslav III, and at other venues announced in advance.
5. The Terms form an integral part of every contract concluded between the academy and the student. Individually agreed written arrangements prevail over the Terms.
6. The legal relationship is governed by Czech law, in particular Act No. 89/2012 Coll., the Civil Code, and, where the student is a consumer, also Act No. 634/1992 Coll., on consumer protection.

Article 2Definitions

• Student — a natural person who books a service of the academy. A natural person not acting within their business activity is also a consumer and enjoys the rights set out in Articles 10, 11 and 20.
• Course — a series of consecutive group lessons within one semester, usually sixteen lessons of 60 minutes.
• Semester — the period in which the course runs. Start and end dates are published on the website.
• Lesson — a single teaching unit of 60 minutes unless stated otherwise.
• Level test — a practical assessment of dance ability led by a teacher, on the basis of which the academy recommends a specific course.
• Private lesson — individual tuition for one student or one couple at a pre-arranged time.
• Event — a festival, workshop, party, training camp or other one-off event organised by the academy.
• Website — jorgemonica.com and its subpages.

Article 3Offer and conclusion of contract

1. The presentation of courses on the website is informative. Displaying a course is not an offer within the meaning of Section 1732(2) of the Civil Code and the academy is not obliged to conclude a contract.
2. The student submits an application through the form on the website, by email or in person. Submitting the application is a proposal to conclude a contract.
3. Before submitting, the student may check and change the details entered. By submitting the application the student confirms having read these Terms and the privacy policy.
4. The academy confirms receipt of the application by email. This confirmation is informative and does not in itself constitute a contract.
5. The contract is concluded when the academy sends the student an email confirming a free place in a specific course together with payment details. For courses requiring a level test, this confirmation follows the test.
6. The contract is concluded in Czech or English. It is archived electronically by the academy and is not accessible to third parties.
7. Costs of distance communication (internet connection, phone call) are borne by the student and do not differ from the standard rate of their provider.

Article 4Dance level test

1. Students enrol directly in the Beginners course. Entry to all other courses is conditional on passing a level test or on a recommendation from a teacher of the academy.
2. The level test is free of charge and usually takes 10 to 20 minutes.
3. The orientation questionnaire on the website serves only as a rough estimate. Its result is not binding and creates no entitlement to a place in a particular course.
4. Placement is determined by the teacher. The academy reserves the right to recommend a different level from the one requested where this reflects the student's actual ability and serves the interests of the student and the rest of the group.
5. If the student fails to attend an agreed level test and does not cancel at least 24 hours in advance, the academy may release the reserved place.

Article 5Price and payment

1. Prices of courses, lessons and events are stated on the website and in the confirmation email. The semester course fee is CZK 4,640 in Prague and CZK 3,900 in Mladá Boleslav. The operators are not registered for VAT; the prices stated are final.
2. The course fee is payable in a single payment for the whole semester unless agreed otherwise. It covers the number of lessons stated for the given course.
3. Payment is made by bank transfer to the account given in the confirmation email. The student must state the variable symbol, otherwise the payment may not be matched.
4. Payment is due within 48 hours of delivery of the confirmation email.
5. The price is deemed paid when the full amount is credited to the academy's account.
6. Proof of payment is issued and sent electronically to the student's email. The student agrees to the electronic form.
7. If the price is not paid within the due date, the academy may, after prior notice, cancel the reservation and offer the place to another applicant.
8. The academy may agree instalments or a reduced price (student, couple, returning student). There is no legal entitlement to such reductions unless stated in the offer.

Article 6Reservation and waiting list

1. Course capacity is limited and is tracked separately for leaders and followers so that a balanced ratio is maintained. Occupancy shown on the website is indicative and changes continuously.
2. A place is reserved only once the price has been paid under Article 5. Until then the academy does not guarantee availability.
3. If a course is full, the student may be added to a waiting list. This is not a contract and creates no entitlement to a place or to priority.
4. If a place becomes free, the academy contacts those on the waiting list. If there is no reply within 48 hours, the place may be offered to the next person.

Article 7Course delivery and make-up lessons

1. Courses run on the dates published in the schedule. The academy reserves the right to change the teacher, time or venue of an individual lesson for operational reasons and will inform students without undue delay.
2. Absence from a lesson does not entitle the student to a refund of a proportionate part of the price.
3. A missed lesson may be made up in another course of the same or a lower level within the same semester, subject to capacity. Make-up lessons must be arranged in advance.
4. The number of make-up lessons depends on an agreement with the teacher. Unused make-up lessons do not carry over and are not refunded.
5. Progression to a higher level is assessed by the teachers at the end of the semester. Completing a course does not automatically entitle the student to enrol in a higher level.

Article 8Cancellation by the academy

1. The academy may cancel an individual lesson, in particular in the event of teacher illness, an outage at the studio or force majeure.
2. A cancelled lesson will be rescheduled or the course extended accordingly. Where this is not possible, the academy refunds a proportionate part of the price.
3. If the number of enrolled students does not reach the minimum of 8, the academy may cancel the course before it starts. In that case it refunds the full amount paid within 14 days or, by agreement, offers a transfer to another course.
4. Refunds are made by the same means as the payment was received unless agreed otherwise.

Article 9Cancellation by the student

This Article applies where the student has no right of withdrawal under Article 10, or chooses not to exercise it.

1. Once the contract is concluded, the course fee paid is non-refundable.
2. If the student cannot attend lessons, in particular for serious health reasons (e.g. surgery) or other serious reasons, the academy will, upon a written request, suspend the course for the necessary period. The student uses the remaining lessons after resuming attendance, or in the following semester in a course of a corresponding level.
3. A suspension request must be notified in writing to the academy's email. The date of delivery is decisive; lessons held before delivery count as used.
4. Suspension of the course does not affect the student's statutory right of withdrawal where the law grants it (Article 10) or the rights arising from defective performance (Article 11).

Article 10Withdrawal from a distance contract

1. Where a contract is concluded at a distance, a student who is a consumer generally has the right to withdraw within 14 days under Section 1829 of the Civil Code.
2. However, this right does not apply to contracts for leisure services where the provider delivers the service at a specified time. This exception is set out in Section 1837(j) of the Civil Code and covers courses, private lessons, workshops, camps and other events held on a pre-arranged date.
3. The academy informs the student of this exception before the contract is concluded by means of these Terms. To the extent the exception applies, the parties' rights and obligations are governed by the cancellation terms in Article 9.
4. Where the exception does not apply, the student may withdraw within 14 days of conclusion of the contract by any unambiguous statement sent to the academy's email or postal address. The model form below may be used.
5. If the student withdraws, the academy refunds all payments received within 14 days of the withdrawal, by the same means as they were received.
6. If the student asked for the service to begin within the withdrawal period and then withdraws, they pay the academy a proportionate part of the price for the performance delivered up to the withdrawal.
7. The academy may withdraw from the contract if the student materially breaches these Terms, in particular the rules in Article 17.

Model withdrawal form

To: Jiří Svoboda and Monica Lopez Rodriguez, Žižkova 200, 294 01 Bakov nad Jizerou, email legal@jorgemonica.com
I hereby give notice that I withdraw from the contract for the following services: …
Date of order: … Date of confirmation: …
Name of consumer: …
Address of consumer: …
Signature (only if this form is sent on paper): …
Date: …

Article 11Defects and complaints

1. The academy is responsible for delivering the service in the agreed scope and quality.
2. A defect must be notified without undue delay after the student could have discovered it, and no later than six months after the service was provided.
3. Complaints may be made by email to legal@jorgemonica.com or in person to a teacher at the studio. The complaint should describe the defect and state the remedy sought.
4. The academy issues written confirmation of when the complaint was made, what it concerns and what remedy is sought.
5. Where the student is a consumer, the academy decides on the complaint immediately, or within three working days in complex cases, and settles it within 30 days of it being made unless a longer period is agreed. Failure to meet this deadline is a material breach of contract.
6. If the defect is remediable, the student is entitled to have it remedied free of charge, typically through a make-up lesson. If that is not possible, the student is entitled to a reasonable discount or to withdraw from the contract.

Article 12Private lessons

1. Private lessons are arranged individually. The time is firmly reserved only once confirmed by the academy.
2. A private lesson may be cancelled or rescheduled free of charge at least 24 hours before the start. Later cancellation counts as the lesson being used.
3. If the student does not arrive within 15 minutes of the agreed start without notice, the lesson counts as used.
4. A package of private lessons is valid for 6 months from payment unless agreed otherwise.

Article 13Festivals, workshops and camps

1. Events are booked separately and are not included in the course fee.
2. The cancellation terms stated for the individual event apply. Where none are stated, Article 9 applies accordingly.
3. The programme, line-up of teachers and timetable may change.
4. For multi-day events with accommodation, the price, cancellation terms and scope of services are governed by the separate terms of that event.

Article 14Gift vouchers

1. Vouchers are transferable and may be used for any service of the academy up to their value.
2. A voucher is valid for 12 months from issue unless stated otherwise on the voucher.
3. Vouchers cannot be exchanged for cash. If the service used is cheaper, the difference is not refunded; if it is more expensive, the student pays the difference.
4. If a voucher is lost, the academy issues a replacement provided the purchase can be evidenced.

Article 15Online content

1. The academy's video library is hosted on the Herohero platform. The subscription contract is concluded between the student and the platform operator and is governed by the platform's terms.
2. The academy is responsible for the content it publishes there, not for the availability or operation of the platform itself.
3. Videos are for the personal use of the subscriber only. Downloading, sharing, public screening and further distribution are not permitted.

Article 16Health and liability

1. The student declares that they are medically fit to take part in dance tuition and are not aware of any health reason preventing participation.
2. If the student has a health limitation that may affect the lesson, they must inform the teacher before it starts.
3. Participation is at the student's own risk. The academy recommends taking out accident insurance.
4. The academy is liable for damage caused by breach of its obligations to the extent set out in the Civil Code. A consumer's rights to compensation for personal injury are in no way limited and any term purporting to limit them is disregarded.
5. Liability for items left at the venue is governed by Section 2945 of the Civil Code. Liability for money, jewellery and other valuables is limited to the amount set by government regulation and applies only where they were left in a designated place. We recommend not bringing valuables.
6. Minors are the responsibility of their legal guardian. Participation of persons under 18 is possible only by prior arrangement.

Article 17Studio rules

• Only clean dance shoes not worn outdoors may be used in the studio.
• Students are asked to observe personal and social hygiene, given that tuition takes place in a couple and in close contact. This includes in particular clean clothing, use of deodorant and fresh breath; for more intensive training we recommend bringing a change of clothes. Where these rules are clearly not observed, the academy may ask the student to leave the lesson.
• No photo, video or audio recording may be made during a lesson without the consent of the teacher and the other participants.
• Entry under the influence of alcohol or other intoxicating substances is prohibited.
• The academy does not tolerate harassment of any kind, inappropriate behaviour towards other participants or violation of personal integrity. Such conduct is grounds for immediate exclusion from the lesson and from the course.
• No refund is due where a student is excluded under the previous point.
• Students must observe the operating rules of the premises where tuition takes place.

Article 18Copyright and recordings

1. Choreography, teaching materials, videos, texts, photographs and graphics of the academy are protected under Act No. 121/2000 Coll., the Copyright Act. Use beyond personal use requires prior written consent.
2. The academy takes photographs and video recordings at lessons and events for documentation and promotion. Details, including the legal basis and the right to object, are set out in Part B, Article 7.
3. If you prefer not to be recorded, let the academy know and your wish will be respected.

Article 19Force majeure

1. Force majeure means an extraordinary, unforeseeable and insurmountable obstacle arising independently of the academy's will, in particular a decision of a public authority restricting operations, an epidemic, a natural disaster or a failure of utility supplies.
2. If the academy cannot hold lessons in person due to force majeure, it will offer the student an alternative date, transfer to the following semester, or online tuition.
3. If the student accepts none of these options, the academy suspends the course for the necessary period and the student uses the remaining lessons once in-person tuition resumes.

Article 20Out-of-court resolution of consumer disputes

1. If a dispute arises between the academy and a student who is a consumer and cannot be settled by agreement, the consumer may turn to a body for out-of-court resolution of consumer disputes.
2. That body is the Czech Trade Inspection Authority (Česká obchodní inspekce), Central Inspectorate — ADR Department, Gorazdova 1969/24, 120 00 Prague 2, adr.coi.cz, email adr@coi.cz.
3. Proceedings are opened on the consumer's application, submitted no later than one year from the day the consumer first exercised the right in question with the academy. Proceedings are free of charge and do not affect the right to bring court proceedings.
4. Supervision of compliance with the Consumer Protection Act is exercised by the Czech Trade Inspection Authority.
5. In cross-border disputes, the consumer may contact the European Consumer Centre Czech Republic, based at the Czech Trade Inspection Authority, evropskyspotrebitel.cz.

Article 21Final provisions

1. The academy may amend these Terms. Contracts already concluded are governed by the version in force on the date of conclusion.
2. The academy publishes changes on the website at least 14 days before the new version takes effect.
3. If any provision is invalid or ineffective, the validity of the remaining provisions is unaffected.
4. Written communication takes place electronically using the email addresses given in the application and in Article 1.
5. The academy is not bound by any code of conduct in relation to the student within the meaning of Section 1820(1)(n) of the Civil Code.
6. These Terms take effect on 1 September 2026 and supersede all previous versions.
7. In the event of any discrepancy between the Czech and English wording, the Czech version prevails.

B · Privacy policy

Version 1.0 · effective from 1 September 2026 · under Regulation (EU) 2016/679 (GDPR)

Article 1Controller

1. The joint controllers of personal data are Jiří Svoboda, ID No. 87291126, and Monica Lopez Rodriguez, ID No. 23721740, both with registered office at Žižkova 200, 294 01 Bakov nad Jizerou. The essence of their joint-controller arrangement under Article 26 GDPR is available on request.
2. Contact for data protection matters: legal@jorgemonica.com, phone +420 603 324 725.
3. The academy has not appointed a data protection officer, as it is not required to do so under Article 37 GDPR.

Article 2What data we process

Article 3Purposes and legal bases

Article 4Retention periods

• Student and attendance records — for the duration of the contract and then 3 years, for follow-up enrolment and to defend legal claims.
• Accounting documents — 5 years from the end of the accounting period under the Accounting Act; tax documents 10 years from the end of the tax period under the VAT Act.
• Data for defending legal claims — for the limitation period, generally 3 years, extended by the duration of any proceedings.
• Questionnaire answers — until placement in a course, at most 12 months.
• Marketing contacts — until consent is withdrawn or an objection is raised.
• Photographs and video — indefinitely, until you object.
• Cookie data — according to the lifetime of each cookie set out in Article 8.

After these periods the data is erased or anonymised.

Article 5Recipients and processors

The academy does not sell personal data. It shares data only with the following categories of recipients:

The academy has a data processing agreement under Article 28 GDPR in place with every processor.

Article 6Transfers outside the European Union

1. Some processors are based in the United States. Transfers to the US take place on the basis of the European Commission's adequacy decision of 10 July 2023 (the EU–US Data Privacy Framework), where the processor concerned is certified under that framework.
2. Where a processor is not certified, transfers take place under standard contractual clauses adopted by the European Commission pursuant to Article 46(2)(c) GDPR.
3. A copy of the safeguards used is available on request.

Article 7Photographs and video recordings

1. The academy takes photographs and video recordings at lessons, festivals and other events.
2. By attending lessons or events of the academy, the student accepts that they may be photographed or recorded and that the academy may use the recordings to promote its activity, in particular on its website, social media and in promotional materials.
3. If you prefer not to appear in the recordings, please tell the teacher or the photographer on site, or write to the academy's email. We will not publish the image, or we will remove it from the website and social networks without undue delay.
4. The academy cannot control further sharing of images by third parties once they have been published on social networks.

Article 8Cookies and analytics

1. Cookies are small files stored on your device. The academy's website uses them to the extent set out below.
2. Essential cookies are needed for the website to work, in particular to remember your chosen language and your choice in the consent banner. They are stored without consent under Section 7(3) of Act No. 127/2005 Coll., on electronic communications.
3. Analytics cookies measure traffic through Google Analytics. They are stored only with your prior consent under Section 7(2) of the same Act. Without consent they are not stored and the website works exactly the same.
4. Consent is given in the banner shown on your first visit. You can withdraw it at any time by deleting cookies in your browser settings or by writing to the academy's email.
5. Cookie settings can also be changed directly in your browser. Blocking essential cookies may limit the website's functionality.

Article 9Marketing messages

1. The academy sends its students information about follow-up courses and its own events on the basis of legitimate interest under Section 7(3) of Act No. 480/2004 Coll.
2. You can opt out at any time using the link in the footer of every message or by replying to the email. Opting out does not affect operational messages about a running course.
3. People who are not students of the academy receive marketing messages only on the basis of their consent.

Article 10Your rights

• Right of access (Art. 15) — to find out what data we process about you and obtain a copy.
• Right to rectification (Art. 16) — to have inaccurate data corrected or incomplete data completed.
• Right to erasure (Art. 17) — to have data deleted where there is no ground for continued processing.
• Right to restriction (Art. 18) — to have processing suspended temporarily, for example while accuracy is verified.
• Right to data portability (Art. 20) — to receive your data in a machine-readable format or have it transmitted to another controller.
• Right to object (Art. 21) — to processing based on legitimate interest, including marketing messages. An objection to direct marketing may be raised at any time and processing then stops.
• Right to withdraw consent (Art. 7(3)) — at any time and without giving reasons. Withdrawal does not affect the lawfulness of processing before it.
• Right to lodge a complaint (Art. 77) — with the supervisory authority.

1. You may exercise these rights by email at legal@jorgemonica.com or in writing to the academy's registered office.
2. The academy replies without undue delay and within one month of receiving the request. In complex cases this may be extended by a further two months; you will be informed of any extension.
3. Handling requests is free of charge. For manifestly unfounded or excessive requests the academy may charge a reasonable fee or refuse to act.
4. The supervisory authority is the Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Prague 7, uoou.cz.

Article 11Children and minors

1. The academy's services are intended for people aged 18 and over. Minors may take part only with the consent of a legal guardian.
2. Consent to processing personal data in connection with an offer of information society services is given on behalf of a child under 15 by their legal guardian, as set out in Section 7 of Act No. 110/2019 Coll.

Article 12Automated processing

1. The orientation questionnaire on the website evaluates answers automatically. The calculation runs in your browser and the answers are not sent anywhere unless you open the application form yourself after seeing the result.
2. The result is only a recommendation. Final placement is always decided by a teacher on the basis of the level test, not by an algorithm.
3. There is therefore no decision based solely on automated processing producing legal effects for you within the meaning of Article 22 GDPR.

Article 13Security

1. The website runs exclusively over an encrypted HTTPS connection.
2. Access to the academy's internal system is protected by multi-factor authentication and limited to people who need it for their work.
3. Data is backed up regularly and access is logged.
4. In the event of a personal data breach posing a risk to your rights, the academy notifies the supervisory authority within 72 hours and, where the risk is high, informs you as well.

Article 14Changes to this policy

1. The academy may update this policy. The current version is always available at this address.
2. Material changes are announced on the website and, where appropriate, by email.
3. This policy takes effect on 1 September 2026.